> ## Documentation Index
> Fetch the complete documentation index at: https://docs.veriox.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Support

> How to get help with your Veriox integration.

## Before contacting support

1. Check the [testing checklist](/troubleshooting/testing-checklist) to confirm your integration is configured correctly
2. Check [common mistakes](/troubleshooting/common-mistakes) for your specific symptom

## Contact support

Email [support@veriox.io](mailto:support@veriox.io) with:

* Your account email
* The domain(s) affected
* A description of the issue and what you have already tried
* Any error messages shown in the Veriox popup or Cloudflare Worker logs

## Cloudflare Worker logs

Worker logs can help diagnose integration issues. To view them:

```bash theme={null}
wrangler tail
```

This streams live log output from your deployed worker. Share relevant log lines when contacting support.

## Response times

We aim to respond to support emails within one business day. For urgent issues affecting a live production site, include "URGENT" in the subject line.