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Before contacting support

  1. Check the testing checklist to confirm your integration is configured correctly
  2. Check common mistakes for your specific symptom

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Contact support

Email support@veriox.io with:
  • Your account email
  • The domain(s) affected
  • A description of the issue and what you have already tried
  • Any error messages shown in the Veriox popup or Cloudflare Worker logs

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Cloudflare Worker logs

Worker logs can help diagnose integration issues. To view them: 
wrangler tail
This streams live log output from your deployed worker. Share relevant log lines when contacting support.

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Response times

We aim to respond to support emails within one business day. For urgent issues affecting a live production site, include “URGENT” in the subject line.